Privacy Policy

Privacy Policy

declighting

This Privacy Policy explains how declighting collects, uses, and protects your personal information. By using our website, you agree to the practices described in this policy.

1. Who Controls Your Data

declighting is responsible for your personal data collected through this website.

Address: 129 S Charlotte Ave, Rock Hill, SC 29730, United States

2. How to Contact Us About Privacy

If you have questions about how we use your personal data, you can contact us at:

Email: support@declighting.shop

3. Information We Collect

  • Order information: name, address, email, phone number, payment details.

  • Technical data: IP address, browser type, device information.

  • Support interactions: emails or messages you send to us.

  • Marketing preferences: if you choose to subscribe.

4. Reasons for Processing Your Data

We process your personal data for the following reasons:

  • Contract: To process and deliver your order, handle payments, and provide customer service.

  • Legal obligation: To meet tax, accounting, and regulatory requirements.

  • Business purposes: To improve our website, prevent fraud, and ensure the security of our services.

  • Consent: For sending marketing emails or non-essential cookies where consent is required.

5. How We Use Your Information

  • To process and deliver your orders.

  • To communicate with you about your purchase.

  • To improve our website and customer experience.

  • To send marketing communications if you have given consent.

6. Data Retention

  • Order records: kept for 6 years, unless a different retention period is required by applicable law.

  • Customer support messages: kept for up to 2 years.

  • Marketing data: kept until you withdraw consent.

7. Third-Party Service Providers & International Transfers

We share data only with trusted service providers who help us operate:

  • Shopify – store hosting and order management.

  • Payment processors – such as PayPal, Shop Pay, or credit card gateways.

  • Email service providers – for sending transactional and marketing emails.

  • Logistics and delivery partners – our warehousing and fulfilment partners in China, who print shipping labels and dispatch your order.

Because products are shipped from China, some of your data (name, address, phone number) will be transferred outside the United States for fulfilment purposes. These transfers are limited to what is strictly necessary to deliver your package, with appropriate safeguards in place.

8. Security

We take reasonable technical and organisational measures to protect your data. Payment details are encrypted and processed according to PCI-DSS standards.

9. Cookies

We use cookies to improve website functionality, personalise content, and analyse website usage.

10. Your Rights

Depending on where you live and applicable law, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletion of your data.

  • Withdraw consent for marketing at any time.

  • Request a copy of your data.

To exercise any of these rights, contact us at support@declighting.shop. You may also contact the relevant privacy or